The Joint Commission, an organization made up of individuals from the private medical sector to develop and maintain standards of quality in medical facilities in the United States, makes an unannounced visit every three years to review safety, quality and standards compliance throughout the organization.
This year, five surveyors visited OakBend Medical Center for five full days meeting with random hospital staff to ask questions about quality, safety and compliance. The hospital was reviewed against over 1600 elements of performance. The Joint Commission is allowed to interview any employee, patient or patient’s family members during their visit as well as review any records it deems necessary during the stay.
“The staff and physicians have done an amazing job creating a culture of safety and quality for the community we serve. There were seven best practices identified during the survey process because of the efforts of our employees,” stated Sue McCarty, Vice President/Administrator of OakBend Medical Center. “The surveyors were very complimentary of the hospital and stated it was a pleasure to survey a hospital who sincerely works every day to provide the best care and services to the community.”