Over the past five decades, medical science and technology have advanced at an unprecedented rate. The public’s healthcare needs have changed. People are living longer lives and have more information available at their fingertips than any other time in history. One thing remains steadfast—the need for emergency care. But emergency room wait times can be long, drag on and on, and cause more pain than is necessary. OakBend Medical Center’s No-Wait ER guarantee ensures that you’re not even seated in our waiting room–you’re taken back right away, and treated.
The emergency room can be a traumatic place. The fear and distress that often surround these waiting rooms can be a difficult part of any urgent care process for patients. Patients want to be assured that not only are they getting the quickest possible care, but that the medical attention they receive is top-quality and thorough. We guarantee both.
Multiple scientific studies have proven that the longer you sit waiting for care in an emergency room, the higher the likelihood that the outcome of your illness will have poor results. When you arrive at a triage area, oftentimes the wait continues before you see a doctor, possibly costing you valuable seconds that could save your life. We agree with the research that shows that emergency room wait times are not just a component of patient satisfaction, but an important component of quality care.
We’re also committed to that quality care. Our skilled staff places the highest priority on bringing our patients evidence-based treatments in a setting where they are confident that we are capable and meticulous. A National Institute of Medicine report suggested that patients should receive care based on the best available scientific knowledge and care that is centered on their individual needs, a concept we instill in every one of our employees. We foster stable and trusting relationships between our patients and our staff during the short time they visit us in the emergency room. The very nature of healthcare is not just another service industry—it is fundamentally characterized by people taking care of other people in times of need and stress.
As your neighbors and friends, we are the ones who commit to take care of you during your most fearful and stressful moments. We are the only No-Wait Hospital Emergency Room in the Greater Houston Area, which means we provide quick access to quality and evidence-based healthcare to the people who deserve it most: everyone.