OakBend Medical Center has revised its visitation policy in concert with the other major hospital systems in the Houston area in response to the COVID-19 pandemic as noted below. These changes will remain in effect until further notice:

Effective Tuesday, December 1, OakBend Medical Center will no longer allow visitors in its facilities. This decision comes as a result of weeks of research, executive team meetings, assessment of the impact of COVID-19 hospital wide as well as across the Greater Houston and Fort Bend communities to ensure that we can continue to provide a healthy and safe working environment for not only our OakBend patients, but our staff and physicians.

Details and exclusions:
• Labor and Delivery patients are allowed one significant other;

• One person per patient at the time of discharge following a surgery or procedure;

• Immediate family members (2 allowed) for patients in hospice of end of life situations for a brief visit;

• Disabled or impaired patients or other patients that need medical assistance are allowed one caretaker;

• Patients that are minors are allowed one caretaker

• All visitors must be healthy and above 18 years of age;

• A rotation of visitors is not allowed, only a single visitor is allowed;

• Everyone must wear a mask at all times at OakBend facilities. Cloth masks are not allowed. Patients and visitors will be provided a surgical mask upon entry to the facility;

• No visitors allowed for patients in isolation rooms under any circumstances;

• No visitors allowed in Emergency Rooms and Skilled Nursing Facility until further notice.

Any permitted visitors per this policy will be screened before being allowed to enter. Patients are encouraged to communicate with family and friends via virtual visits through their personal devices.

We have not made this decision lightly. Our patients, community and our staff are very important to us. We understand that this will be a difficult change for our patients and their loved ones. However, the rapidly increasing number of COVID-19 patients in the Greater Houston area makes this necessary.

Medical Records Policy:

• To obtain a copy of your medical records, please call the Health Information Management Department at (281) 341-4852. Our release of information specialists will be happy to assist you. The fax number is (281) 341-4845. Office hours are Monday through Friday, 8 a.m. to 4:30 p.m.

 

View updated visitor policy at this link. 

Last updated 12/1/2020.